ZigZag Returns & Exchanges

With ZigZag Returns & Exchanges, you unlock international e-commerce with highly competitive cross-border and UK domestic returns. Benefit from pre-negotiated shipping rates with UPS, Evri, Yodel, DPD, Royal Mail, and USPS. Your customers simply request returns, refunds, or exchanges via your own branded portal. Keep them updated with customisable communications. You have the power to set rules and return windows, track progress and return reasons. Choose auto-features to reduce manual tasks.

Pricing

Free

Rating

4.8 β˜…

204 reviews

Launched

2017

Growth Trends

Premium

Unlock Growth Trends

See how this app's reviews and ratings have changed over time. Available on premium plans.

Get Early Access

Category Snapshot

Returns and exchanges

Total apps161
New (30d)+2 (-91.3%)
Avg rating4.6 ⭐
Median reviews9

Review Trend

Reviews (30d)0 β†’
vs prior 30d0
Trendflat

Top mentions

returnsreturncustomerprocesssupport

Key Features

  • Cross-border returns back to UK from 30+ countries internationally
  • Auto-generated UPS, Evri, Yodel, DPD, Royal Mai and USPS labels
  • One-click refund approval and auto-creation of new orders for exchanges
  • Customisable notifications to keep customers informed on return progress
  • Returns management dashboard to set your rules and windows, and get insights

App Details

Developer

ZigZag Global Ltd

Pricing

Free

Last Updated

6/13/2026