Willdesk: Live Chat&AI Chatbot

Willdesk by Channelwill powers e-commerce support with AI automation (GPT-4): Order tracking, returns, cancellations, address updates via smart AI agent. Unifies email, livechat & social (Instagram/Messenger/WhatsApp) in a ticketing system. Smart Workflow Builder: Auto-cart recovery, product recommendations, ticket routing & instant FAQ responses. Deeply integrated with Shopify and ParcelPanel/TrackingMore /Dropshipman/Loloyal: streamline customer service. Branding: Custom HelpCenter,FAQ pages.

Pricing

Free

Rating

4.8 โ˜…

366 reviews

Launched

2021

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Category Snapshot

Chat

Total apps773
New (30d)+16 (-83.3%)
Avg rating4.6 โญ
Median reviews4

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Top mentions

supportservicecustomerwilldeskrecommend

Key Features

  • Branded Self-service widget,with Trackingmore API default, no extra tracking app
  • AI-Driven Omnichannel: Product Recommendations, Emotion Detection, After-Sales
  • Manage the inbox tickets from multiple social media, Chat, Email in a help desk
  • Get complete customer index, Integrate with Klaviyo, Mailchimp, Privy, SMSBump
  • Multi-store integration with support for customization of Fonts, FAQs, and Style

App Details

Developer

Channelwill

Pricing

Free

Last Updated

6/13/2026